iphone注册推特详解

Support your customers in the open! With public forums, you can offer a public space to your users to discuss common issues and get feedback, while still keeping certain categories private (billing, orders, etc). Power users can subscribe to categories and new discussions, and help out other customers.

iphone注册推特详解

Stay connected to your customers while you're out. Tender integrates seamlessly with email. You will receive notifications of all new messages, replies and can update discussions on the go by replying normally to emails. It's the workflow you are already used to, upgraded!

iphone注册推特详解

You hear the same questions a lot. Sometimes a whole lot. We've got Echo Templates to help you repeat yourself. Create frequently re-used answers from scratch, or use one of your existing support masterpieces. Echo Templates will save you tons of time while still letting you give each response a personal touch.

iphone注册推特详解

Keep your discussions organized with Queues: create and assign queues by type (Billing), priority (Urgent), person (Alex), or team (Sales). Using filters, allow team members to be focused only on discussions that are relevant to their expertise.

iphone注册推特详解

Assignment works a bit like queueing: you can assign any discussion to a specific team member in addition to having that discussion in one ore more queues. Assignment is not visible to end-users, only your support staff, and we'll even email your team members to let them know you've got them on the hook!

iphone注册推特详解

中国企业出海的境外网络加速方案-解决方案问题-天下数据:2021-6-9 · 中国愈来愈多的企业在全球拓展业务，当人在国外，访问国内的IT系统不免出现超时中断、访问体验不佳的问题。这时，根据不同的访问需求，天下数据有三个海外网络加速方案可以解决您的问题。

iphone注册推特详解

All customers are important, but some are especially important to you. You can set up special limited access to articles, discussions, and even make sure that your most important users get priority attention in your inbox.

iphone注册推特详解

Track and view incoming discussions by week, month or year. View the data for every discussion including response time, responder name, and resolution time. Reports can help you figure out when additional team members may be needed, or show when specific incidents may have brought in a large number of requests.

iphone注册推特详解

Your Tender Support site can live on your own domain. Using custom CSS and custom JavaScript you can make your Tender Support site look just like your site! Theming is a simpler way to customize the appearance of your Tender without custom CSS.

Single Sign-on

You can provide a seamless experience to your customers. When they log into your site they will be automatically logged into your support site as well. We can even integrate with your internal systems and bring important data about the user into the discussion. You can make virtually any information your system has visible to your support team!